Remote Head of Full-Cycle Account Management

Huzzle; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Huzzle is seeking a Head of Account Management to lead our Account Management function and personally own key client accounts across the full lifecycle—from handoff by Account Executives through intake, delivery, placement, retention, and growth. This is a fully remote, leadership role in a fast-growing international business.

You'll coach a remote team, set KPIs around placement rate, retention, and growth, and build scalable processes with cross-functional partners in Sales, Operations, and

Qualifications

• Must have strong full-cycle account management experience (commercial handoff through delivery, renewal, and growth).
• Experience coaching and leading remote teams of Account Managers.
• Experience in staffing, recruitment, RPO, or talent marketplace.
• Experience building processes within startup/scale-up environments.
• Strong ability to act on metrics: placement rate, time-to-fill, retention and growth.
• Excellent written and verbal communication with client-facing stakeholder management skills.

Responsibilities

• Own the Full Account Lifecycle from AE handoff through intake, delivery, placement, retention and growth.
• Lead and coach a remote team of Account Managers with clear KPIs for performance and accountability.
• Raise the standard of client communication with proactive updates and transparent follow-ups.
• Build scalable processes for handoffs, follow-ups, health checks and escalations.

Skills

Full-cycle AM

Remote leadership

Staffing experience

Startup processes

Data-driven KPIs

Communication

Job description

Huzzle is seeking a Head of Account Management to lead our Account Management function and personally own key client accounts across the full lifecycle—from handoff by Account Executives through intake, delivery, placement, retention, and growth. This is a fully remote, leadership role in a fast-growing international business.

You'll coach a remote team, set KPIs around placement rate, retention, and growth, and build scalable processes with cross-functional partners in Sales, Operations, and