Remote GTAC Engineer - Process Automation

Honeywell International Inc; Bismarck (ND); Remote; USD 117,000 - 146,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) match

HSA/FSA

Paid time off

Educational assistance

Parental leave

12 paid holidays

Job summary

Honeywell International Inc. is seeking a Senior GTAC Engineer to deliver remote technical support for the HPS System and Infrastructure portfolio.

You will work within a global team, manage high-volume inquiries, and coordinate with Honeywell developers to provide timely resolutions to customer issues. The role requires an engineering degree and 6+ years of experience with TPS/TPN products, including TDC-3000/2000.

Qualifications

• Engineering degree in electronics, chemical, instrumentation or process technologies.
• 6+ years of TPS/TPN product family experience including Honeywell TDC-3000/2000.

Responsibilities

• Deliver remote support and services effectively.
• Execute GTAC and standard audit checklists.
• Report to regional stakeholders.
• Proactively respond to customer questions within SLA.
• Maintain case documentation and follow-up to ensure resolutions.
• Provide timely customer updates and collaborate with developers to resolve issues.

Skills

TPS/TPN product family

Remote support

GTAC/audit processes

Client communication

Education

Engineering degree (electronics, chemical, instrumentation or process technologies)

Job description

Honeywell International Inc. is seeking a Senior GTAC Engineer to deliver remote technical support for the HPS System and Infrastructure portfolio.

You will work within a global team, manage high-volume inquiries, and coordinate with Honeywell developers to provide timely resolutions to customer issues. The role requires an engineering degree and 6+ years of experience with TPS/TPN products, including TDC-3000/2000.