Remote Growth Strategy & Operations Lead (CRM & Forecasting)

Ladders; United States; Remote; USD 103,000 - 135,000; Full time

Benefits offered by this job

ESOP

401(k)

Annual bonus

PTO & holidays

Medical/dental/vision insurance

Life/AD&D insurance

Disability income protection

Flexible spending plans

Charitable giving match

Job summary

Ladders is seeking a Senior Business Development Strategy & Operations Specialist for a remote role in the Real Estate & Construction space. You will drive growth-focused operations, translate strategy into disciplined execution, and lead workstreams that improve CRM effectiveness and governance.

You will collaborate with Finance, IT, and business leaders to forecast, report, and support decisions for growth initiatives.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years in program/project management, business operations, or consulting.
• Strong planning and project management skills.
• Excellent written, verbal, and presentation skills.
• Ability to build collaborative relationships across departments.
• Analytical skills to interpret business information.
• Experience creating executive presentations, reports, and dashboards.

Responsibilities

• Lead small to mid-sized workstreams focused on CRM optimization and process improvements.
• Support Corporate Strategy and business development leadership in executing growth initiatives and market planning.
• Collaborate with Finance and Operations on revenue forecasting and business performance reporting.
• Partner with IT and stakeholders to support CRM governance and user adoption.
• Develop and maintain key performance indicators and governance documentation.
• Prepare analyses and recommendations for business planning and leadership decision-making.
• Support operational improvement initiatives by coordinating project activities and tracking progress.

Skills

CRM optimization

Governance

Forecasting

Executive communication

Cross-functional collaboration

Data analysis

Dashboards/reporting

Education

Bachelor's degree in Business, Communications, Marketing, Engineering, or related field

Job description

Ladders is seeking a Senior Business Development Strategy & Operations Specialist for a remote role in the Real Estate & Construction space. You will drive growth-focused operations, translate strategy into disciplined execution, and lead workstreams that improve CRM effectiveness and governance.

You will collaborate with Finance, IT, and business leaders to forecast, report, and support decisions for growth initiatives.