Remote Growth Architect - Customer Success Lead

Wellness Medical Center; Phoenix (AZ); Teletrabalho; USD 93 000 - 132 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible remote work

Paid volunteer days

Clear opportunities for advancement

Resumo da oferta

Wellness Medical Center is seeking a results-oriented Customer Success Manager in Phoenix with flexible remote options. The role offers ownership, mentorship, and room to grow, with an annual salary range of $93,000 to $132,000.

You’ll lead email strategies, align marketing and sales, and drive customer referrals in a fast-paced, hybrid environment. The ideal candidate has 8+ years in customer success, strong communication, and a proactive ownership mindset.

Qualificações

• 8+ years in Customer Success or related field.
• Proven ability to own initiatives and drive growth.
• Strong cross-functional collaboration and communication.
• Experience presenting to stakeholders at all levels.

Responsabilidades

• Stand up email sequences that get opened.
• Integrate verbal communication with organization to hand leads to sales.
• Close the gap between marketing promises and sales delivery.
• Manage client accounts as if the only one that matters.
• Create a referral program customers want to share.

Conhecimentos

Ownership mindset

Customer success

Stakeholder presentation

Prioritization

Growth mindset

Ferramentas

Genesys Cloud

Descrição da oferta de emprego

Wellness Medical Center is seeking a results-oriented Customer Success Manager in Phoenix with flexible remote options. The role offers ownership, mentorship, and room to grow, with an annual salary range of $93,000 to $132,000.

You’ll lead email strategies, align marketing and sales, and drive customer referrals in a fast-paced, hybrid environment. The ideal candidate has 8+ years in customer success, strong communication, and a proactive ownership mindset.