Customer Success Manager

Wellness Medical Center; Phoenix (AZ); A distancia; USD 93.000 - 132.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work

Paid volunteer days

Clear opportunities for advancement

Descripción de la vacante

Wellness Medical Center is seeking a results-oriented Customer Success Manager in Phoenix with flexible remote options. The role offers ownership, mentorship, and room to grow, with an annual salary range of $93,000 to $132,000.

You’ll lead email strategies, align marketing and sales, and drive customer referrals in a fast-paced, hybrid environment. The ideal candidate has 8+ years in customer success, strong communication, and a proactive ownership mindset.

Formación

• 8+ years in Customer Success or related field.
• Proven ability to own initiatives and drive growth.
• Strong cross-functional collaboration and communication.
• Experience presenting to stakeholders at all levels.

Responsabilidades

• Stand up email sequences that get opened.
• Integrate verbal communication with organization to hand leads to sales.
• Close the gap between marketing promises and sales delivery.
• Manage client accounts as if the only one that matters.
• Create a referral program customers want to share.

Conocimientos

Ownership mindset

Customer success

Stakeholder presentation

Prioritization

Growth mindset

Herramientas

Genesys Cloud

Descripción del empleo

Wellness Medical Center needs a results-oriented Customer Success Manager who treats Flexibility and Intercom as the two halves of one growth engine. Put your 8 years of experience to work in a $93,000 - $132,000 role with ownership, mentorship, and room to grow.

Key Responsibilities

• Stand up email sequences that get opened, not buried
• Wire Verbal Communication and Organization together so marketing hands sales clean leads
• Close the gap between what marketing promises and sales delivers
• Run the manager account like it's the only one that matters
• Stitch together a referral program Wellness Medical Center customers want to share
• Rewrite the one-pager until a Phoenix stranger gets it in ten seconds

What You'll Bring

• An appetite for ownership that scales with the stakes
• Manager mastery of Customer Success, validated by people who'd hire you again
• 8+ years building trust the slow, unglamorous way
• Comfortable presenting ideas to stakeholders at every level
• The grit to debug at 4pm on a Friday without complaint
• An instinct for prioritization when everything is labeled urgent
• A growth mindset that treats feedback as fuel, not threat

The flexible team behind Wellness Medical Center chose Phoenix on purpose, betting that great sales marketing work doesn't need a coastal zip code. Autonomy here comes with a partner: ask for help the moment you're stuck on Leadership.

We combine $93,000 - $132,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.

We stamped it current today; the part-time opening is genuinely accepting candidates.

Your Genesys Cloud deserves a stage bigger than your current one, and Wellness Medical Center has it.