Remote GOTV Call Agent — Entry Level

MCI; Richmond (VA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Fun Work Environment

Job summary

MCI in Richmond, Virginia is seeking Call Center Representatives to make outbound calls supporting the "Get out the vote" effort for the Republican Party. Ideal candidates are reliable, communicative, and willing to learn, with no prior experience necessary.

This entry-level role offers competitive compensation based on experience, flexible schedules, and a supportive work environment. Responsibilities include resolving customer inquiries and ensuring top-notch service.

Qualifications

• Must be 18 years of age or older.
• Experience with data entry utilizing a computer.
• The ability to read and speak English fluently.
• Have a wired, high-speed internet connection (download speed of 20Mbps+).
• Ability to evaluate, troubleshoot, and follow up on customer issues.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Listen to customers, understand their needs, and resolve customer issues.
• Accurately document and process customer claims in appropriate systems.
• Attend meetings and training to stay updated on program knowledge.

Skills

Excellent communication skills

Problem solving

Customer service oriented

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI in Richmond, Virginia is seeking Call Center Representatives to make outbound calls supporting the "Get out the vote" effort for the Republican Party. Ideal candidates are reliable, communicative, and willing to learn, with no prior experience necessary.

This entry-level role offers competitive compensation based on experience, flexible schedules, and a supportive work environment. Responsibilities include resolving customer inquiries and ensuring top-notch service.