Remote GOTV Call Agent — Entry Level

MCI; Idaho; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Casual Dress Code

Career Growth Opportunities

Job summary

MCI is seeking a Remote Call Center Representative to support the "Get out the vote" initiative for the 2020 presidential election. This entry-level position involves making outbound calls on behalf of the Republican Party and requires excellent communication and organizational skills.

Candidates should expect varying schedules and competitive compensation based on experience. This role offers an opportunity for making a difference through customer interaction and technical support.

Qualifications

• Must be 18 years of age or older.
• Experience with data entry using a computer.
• Ability to read and speak English fluently.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Handle inbound and outbound contacts professionally.
• Listen to customers and resolve issues.
• Document and process customer claims accurately.
• Ensure first call resolution through problem solving.
• Attend meetings and training to stay updated.

Skills

Excellent communication skills

Customer service orientation

Ability to work in a fast-paced environment

Reliability

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking a Remote Call Center Representative to support the "Get out the vote" initiative for the 2020 presidential election. This entry-level position involves making outbound calls on behalf of the Republican Party and requires excellent communication and organizational skills.

Candidates should expect varying schedules and competitive compensation based on experience. This role offers an opportunity for making a difference through customer interaction and technical support.