Remote GOTV Call Agent — Entry Level

MCI; Wyoming (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Casual Dress Code

Paid Training

Job summary

MCI, a technology‑enabled business services company located in Ohio, is seeking Call Center Representatives to support outbound phone calls for the 'Get out the vote' effort. This entry-level role requires excellent communication skills and a reliable internet connection.

Successful candidates will engage with customers, ensuring a best-in-class experience through effective problem-solving and customer service techniques. Various benefits such as paid training, health coverage after 60 days, and a fun work environment are provided.

Qualifications

• Must be 18 years of age or older.
• The ability to read and speak English fluently.
• Have a wired, high-speed internet connection.

Responsibilities

• Handle inbound and outbound contacts courteously and professionally.
• Listen to customers and resolve their issues.
• Attend meetings and training to stay updated on changes.

Skills

Excellent communication skills

Customer service oriented

Strong interpersonal skills

Problem solving

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI, a technology‑enabled business services company located in Ohio, is seeking Call Center Representatives to support outbound phone calls for the 'Get out the vote' effort. This entry-level role requires excellent communication skills and a reliable internet connection.

Successful candidates will engage with customers, ensuring a best-in-class experience through effective problem-solving and customer service techniques. Various benefits such as paid training, health coverage after 60 days, and a fun work environment are provided.