Remote GOTV Call Center Associate

MCI; Kentucky; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health benefits

Retirement savings programs

Paid training

Fun work environment

Job summary

MCI is seeking Call Center Representatives to support their "Get Out the Vote" initiative, making outbound calls for the Republican Party. Candidates should possess excellent communication skills, be reliable, and have a high-speed internet connection.

Responsibilities include handling customer contacts, resolving issues, and documenting claims accurately. Qualifications require a high school diploma and fluency in English. This remote role offers various benefits including paid time off and health coverage.

Qualifications

• Must be 18 years of age or older.
• Must have a wired, high-speed internet connection (download speed of 20 Mbps+).
• Ability to read and speak English fluently.
• Ability to type swiftly and accurately (20+ words per minute).

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely manner.
• Listen to customers and resolve their issues.
• Document and process customer claims accurately.
• Ensure first-call resolution through problem solving.

Skills

Excellent communication skills

Organizational skills

Ability to evaluate and troubleshoot

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking Call Center Representatives to support their "Get Out the Vote" initiative, making outbound calls for the Republican Party. Candidates should possess excellent communication skills, be reliable, and have a high-speed internet connection.

Responsibilities include handling customer contacts, resolving issues, and documenting claims accurately. Qualifications require a high school diploma and fluency in English. This remote role offers various benefits including paid time off and health coverage.