Remote GME Operations & Training Specialist

University of Minnesota; Minneapolis (MN); Hybrid; USD 40,000 - 50,000; Full time

Job summary

The University of Minnesota Medical School seeks an Administrative Associate to support MMCGME across Minnesota. The role focuses on governance, regulatory reporting, and stakeholder engagement to advance GME quality while aligning processes with MMCGME standards.

The position emphasizes project execution, RMS expertise, training delivery, and event coordination in a hybrid, largely remote work setting for a Civil Service staff environment.

Qualifications

• BA/BS plus at least two years of relevant experience; or a combination of related education and work experience to equal at least six years.
• Minimum three years of experience in undergraduate medical education or graduate medical education.
• Working knowledge of New Innovations RMS software and the MMCGME infrastructure.
• Demonstrated ability to manage complex projects independently and exercise sound judgment.
• Ability to work effectively in a remote work setting.
• Strong interpersonal and customer service skills in a fast-paced, high-volume setting.
• Demonstrated resourcefulness in identifying errors and solving problems.
• Experience in event planning.
• Strong written and oral communication skills with experience in training and delivering presentations.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and survey tools (e.g., Qualtrics).

Responsibilities

• Lead cross-functional initiatives within the MMCGME community in program administration and regulatory reporting.
• Serve as a liaison to implement processes including evaluations, procedures, block schedules, and conference documentation in RMS software.
• Collaborate with internal and external colleagues to adhere to critical administrative processes and universal policies.
• Analyze data and processes to identify improvements in standardization, usability, and compliance.
• Triage and respond to unique or urgent requests from stakeholders.
• Maintain, and develop RMS training sessions and materials for GME leadership, administrators, trainees and staff.
• Create and maintain support tools and training processes for RMS users.
• Represent MMCGME on committees; lead workgroups and follow up on action items.
• Plan and oversee MMCGME-hosted events.
• Create documentation such as workflows, SOPs, and process maps.

Skills

Project management

Remote work ability

Interpersonal/customer service

Event planning

Training and presentations

Written and oral communication

Microsoft Word/Excel/PowerPoint

Qualtrics survey tools

Education

BA/BS degree

Combination of related education and work experience to equal at least six years

Tools

New Innovations RMS

MMCGME infrastructure

Job description

The University of Minnesota Medical School seeks an Administrative Associate to support MMCGME across Minnesota. The role focuses on governance, regulatory reporting, and stakeholder engagement to advance GME quality while aligning processes with MMCGME standards.

The position emphasizes project execution, RMS expertise, training delivery, and event coordination in a hybrid, largely remote work setting for a Civil Service staff environment.