GME Operations Specialist - Hybrid/Remote

University of Minnesota; Minneapolis (MN); Hybrid; USD 36,000 - 43,000; Full time

Benefits offered by this job

Competitive wages

Tuition benefits

Health insurance

Retirement plans

Job summary

The University of Minnesota's Office of Graduate Medical Education is seeking a GME Operations Administrator to oversee administrative workflows, trainee performance tracking, and confidential HR processes. The role emphasizes independent management, policy interpretation, and cross‑team coordination in a hybrid work environment.

You will handle social media communications, document management, meeting planning, and procurement tasks while ensuring alignment with university branding and

Qualifications

• BA/BS or a combination of related education and work experience to equal four years.
• At least one year of experience managing administrative processes related to employee compliance with workplace requirements.
• Demonstrated experience independently administering recurring operational processes, including managing deadlines, monitoring completion requirements, resolving routine issues, and coordinating across multiple stakeholders.
• Demonstrated ability to interpret and apply established policies, procedures, and guidelines to administrative activities and determine when issues require escalation.
• Experience reviewing operational processes or tracking systems, identifying inefficiencies, and recommending improvements.
• Demonstrated ability to manage competing priorities, exercise sound judgment, and maintain accuracy and confidentiality when handling sensitive information.
• Excellent written and verbal communication skills, including experience communicating with internal and external stakeholders.
• Proficiency with Microsoft Office and Google Workspace applications and the ability to learn and manage additional administrative systems.

Responsibilities

• Develop, implement, and oversee administrative workflows for assigned GME operational functions, ensuring processes are completed accurately, consistently, and within applicable institutional, accreditation, and contractual requirements.
• Independently administer operational tracking and follow‑up processes associated with trainee performance management, including probation, individualized learning plans, and expanded individualized learning plans. Monitor required milestones, review schedules, documentation requirements, and deadlines; identify outstanding actions; and coordinate resolution or escalation with appropriate OGME leadership and program stakeholders.
• Manage administrative processes associated with institutional, accreditation, and contractual response requirements. Interpret established procedural requirements, determine applicable deadlines and documentation needs, monitor progress, and identify matters requiring leadership review or intervention.
• Develop and maintain secure tracking systems and confidential case‑management records using platforms such as Smartsheet, Google Sheets and other institutional systems. Establish and maintain processes for monitoring case status, documentation completeness, required follow‑up, and timely closure of administrative activities.
• Evaluate assigned administrative workflows and tracking systems to identify recurring issues, inefficiencies, and gaps. Analyze operational information, recommend improvements, and implement approved changes to strengthen consistency, efficiency, and accountability.
• Manage the operational process for required trainee background studies, including initiating requests, monitoring completion and exceptions, resolving routine processing issues, communicating requirements to trainees and University partners, and ensuring accurate documentation and follow‑up.
• Independently manage OGME's social media communications, including developing, creating, scheduling, and publishing content for Instagram and LinkedIn Business accounts. Establish and maintain content calendars, identify opportunities to promote GME programs and initiatives, and ensure communications align with University branding, recruitment, and engagement objectives.

Skills

Administrative operations

Deadline management

Stakeholder coordination

Communication skills

Confidentiality

Education

BA/BS or equivalent

Tools

Microsoft Office

Google Workspace

Smartsheet

Google Sheets

Adobe Acrobat

Job description

The University of Minnesota's Office of Graduate Medical Education is seeking a GME Operations Administrator to oversee administrative workflows, trainee performance tracking, and confidential HR processes. The role emphasizes independent management, policy interpretation, and cross‑team coordination in a hybrid work environment.

You will handle social media communications, document management, meeting planning, and procurement tasks while ensuring alignment with university branding and