Remote Global Service Growth Manager (Vacuum)

Leybold; Export (PA); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Relocation assistance

Medical benefits

401k

Job summary

Leybold USA Inc. is seeking a Technical and Commercial leader for a portfolio of Leybold Service products. The role acts as a primary conduit for service activity with the global product management group and supports North American sales channels.

You will drive service revenue, manage key accounts, and collaborate with marketing and technical teams to deliver training, launches, and customer-focused initiatives in a remote, global environment.

Qualifications

• Bachelor's degree in Engineering, Marketing, Business, or a related technical field or equivalent
• Minimum of 5 years in technical sales, product marketing, product management, or service-related business development
• Experience in the vacuum industry or other industrial technology markets is strongly preferred

Responsibilities

• Own and drive growth of Leybold's service portfolio across North America.
• Develop strategies to increase service revenue and market share.
• Support service product management activities including pricing strategies and launches.
• Collaborate with marketing teams to develop customer messaging and campaigns.
• Promote LeyboldU and service-focused training initiatives.
• Identify opportunities to improve service profitability and efficiency.
• Manage relationships with key accounts and resellers.
• Train sales teams on service offerings and value propositions.
• Deliver presentations for new service programs and initiatives.
• Build expertise in Leybold products, services, and applications.
• Monitor competitor offerings and market trends to strengthen Leybold's position.
• Serve as a technical resource for service questions and cross-functional teams.
• Participate in customer meetings, site visits, and calls to identify service opportunities.
• Assist with warranty reviews and service-related decisions.
• Perform other duties and special projects as assigned.

Skills

Customer-focused mindset

Analytical problem-solving

Self-motivated

Organization & project management

Adaptable & fast-paced

Accountability & commitment

Communication & presentation

Education

Bachelor's degree in Engineering, Marketing, or related field

Tools

Microsoft Office

Job description

Leybold USA Inc. is seeking a Technical and Commercial leader for a portfolio of Leybold Service products. The role acts as a primary conduit for service activity with the global product management group and supports North American sales channels.

You will drive service revenue, manage key accounts, and collaborate with marketing and technical teams to deliver training, launches, and customer-focused initiatives in a remote, global environment.