Product Sales Development Manager, VTS

Leybold; Pennsylvania; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

Medical insurance

Dental insurance

Vision plan

401k

Parental leave

Vacation & sick leave

Short-term disability

Long-term disability

Job summary

Leybold USA INC. seeks a Technical and Commercial leader to grow the service product portfolio across North America, driving field service, upgrades, training, and spare parts while collaborating with global product management and marketing teams.

You will shape pricing, launches, and go-to-market plans, and provide technical support to sales and service teams, ensuring customer satisfaction and market expansion in the vacuum industry.

Qualifications

• Bachelor's degree in Engineering, Marketing, Business, or related field.
• Minimum of 5 years in technical sales, product marketing, product management, or service-related business development.
• Experience in vacuum industry or industrial technology markets preferred.

Responsibilities

• Own and drive growth of Leybold's service portfolio, including field service, upgrades, repairs, training, refurbished equipment and parts.
• Develop and execute strategies to increase service revenue and expand market share across North America.
• Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives.
• Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns.
• Train and support Leybold sales teams on service offerings, value propositions, and solution development.

Skills

Customer-focused

Analytical problem-solving

Independent with priorities

Organization and planning

Adaptability

Accountability

Education

Bachelor's degree in Engineering/Marketing/Business

Equivalent combination of education and experience

Tools

Microsoft Office

Job description

Your role

This position is a Technical and Commercial leadership role for a portfolio of Leybold Service products. Primary conduit for service product and application related activity with global product management group, including pricing structure, marketing plans, new product launch and product training. Additionally, this role develops knowledge and understanding of the competitor products and markets for the service portfolio of products. Resource to all North American Sales Channels for service productselection, configuration, as well as geographic support for the full service vacuum product range. Close working partnership with technical support group and Industrial/Scientific Product Sales Development Managers.

Main Responsibilities

• Own and drive the growth of Leybold's service portfolio, including field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts.
• Develop and execute strategies to increase service revenue and expand market share across North America.
• Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives.
• Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns.
• Promote customer education and training programs, including LeyboldU and other service-focused learning initiatives.
• Identify opportunities to improve service business performance, profitability, and operational efficiency.
• Manage relationships with key direct and reseller accounts, ensuring a high level of customer satisfaction and engagement.
• Train and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development.
• Develop and deliver presentations for new service programs, products, and customer initiatives.
• Build expertise in Leybold products, services, and applications within scientific and industrial vacuum markets.
• Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's market position and provide feedback to global product management.
• Serve as a technical resource for service-related questions and support cross-functional teams as needed.
• Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts.
• Assist with regional warranty claim reviews and service-related business decisions.
• Perform other duties and special projects as assigned.

Required Qualifications

• Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience.
• Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development.
• Experience within the vacuum industry or other industrial technology markets is strongly preferred.

Key Skills & Competencies

• Strong customer-focused mindset with the ability to build relationships and collaborate effectively across teams.
• Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges.
• Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities.
• Strong organizational, planning, and project management capabilities.
• Adaptable and comfortable working in a fast-paced, evolving business environment.
• Demonstrated accountability and commitment to achieving business objectives.

Technical & Professional Skills

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Excellent verbal, written, and presentation communication skills.
• Ability to effectively communicate technical concepts to both internal stakeholders and customers.
• Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives.

In return, we offer

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more)

LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veterans

#UUY

Job location

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

Contact information

Talent Acquisition Team: Ian Boudreaux

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