Remote Global Demo Architect – Enablement & Automation

gitlab; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Equity Compensation & Employee Stock-P

Growth and Development Fund

Parental Leave

Job summary

GitLab is seeking a Demo Architect to accelerate hands-on experiences with our platform for customer teams and field demos. You will build and maintain tools and workflows, expand the Demo Architect Portal, and support infrastructure for demos, trials, and internal environments.

You will partner with Solutions Architects, Account Executives, and Customer Success to deliver practical, scalable solutions. The role blends software engineering, infrastructure, and customer-facing collaboration, with

Qualifications

• Experience building software, systems, or internal tools that support technical users or business teams.
• Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
• Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering.

Responsibilities

• Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
• Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
• Provision and support infrastructure that enables hands-on customer experiences across the company.com, demo instances, and internal environments.
• Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
• Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time.
• Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors.
• Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
• Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.
• Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful.
• Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders.

Skills

Software Development

Automation

Documentation

Cross-functional collaboration

Tools

Monitoring tools

Observability

Job description

GitLab is seeking a Demo Architect to accelerate hands-on experiences with our platform for customer teams and field demos. You will build and maintain tools and workflows, expand the Demo Architect Portal, and support infrastructure for demos, trials, and internal environments.

You will partner with Solutions Architects, Account Executives, and Customer Success to deliver practical, scalable solutions. The role blends software engineering, infrastructure, and customer-facing collaboration, with