Chief Customer Operations & Strategy Lead

Celestica Inc.; New Hampshire; Hybrid; USD 165,000 - 230,000; Full time

Job summary

Celestica Inc. is seeking a General Manager for the Customer Business Unit, responsible for site-wide strategy and overseeing customer-dedicated groups. This role requires strong leadership in operations and program management while managing P&L and implementing strategic plans.

Ideal candidates will possess significant experience in customer operations, along with analytical, negotiation, and problem-resolution skills. The position offers a comprehensive benefits package and a salary range of $165K to $230K.

Qualifications

• Twelve plus years of relevant experience in customer operations.
• In-depth knowledge of manufacturing processes and quality tools.
• Ability to establish business unit goals with a diverse group of employees.

Responsibilities

• Manage site-wide strategy and oversee multiple teams.
• Contribute to strategic direction and resolve complex issues.
• Supervise subordinate managers and establish policy formations.

Skills

Analytical skills

Negotiation skills

Problem resolution skills

Leadership skills

Education

Bachelor's degree in related field

Tools

Lean practices

Six Sigma

Job description

Celestica Inc. is seeking a General Manager for the Customer Business Unit, responsible for site-wide strategy and overseeing customer-dedicated groups. This role requires strong leadership in operations and program management while managing P&L and implementing strategic plans.

Ideal candidates will possess significant experience in customer operations, along with analytical, negotiation, and problem-resolution skills. The position offers a comprehensive benefits package and a salary range of $165K to $230K.