Remote Global B2B TPM Director - Strategic Program Leader

Ladders; United States; Remote; USD 217,000 - 271,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Mental health support

Parental leave and family benefits

401(k) plan

Paid time off

Commuter benefits

Employee benefit program access

Job summary

Ladders is seeking a Director, Global B2B Technical Program Management to lead end-to-end efforts across product, platform, and operations in a remote-capable setup. This role drives integrated planning, prioritization, and execution across multiple business lines while aligning programs to revenue goals and long-range strategy.

The ideal candidate excels at turning ambiguous direction into sequenced action plans, coordinating with international partners, and delivering structured programs with

Qualifications

• 7+ years in Technical Program Management or related role focusing on platform and product work.
• Proven track record of managing integrated plans across diverse organizations and priorities.
• Experience running prioritization forums to balance competing business cases.
• Ability to navigate ambiguity and create structured plans from high-level directives.
• Strong communication skills for conveying technical issues to all organizational levels.
• Experience with platform programs serving multiple business lines, including CRM and billing systems.
• Background in M&A integration is a plus.
• Exceptional organizational skills to manage complex, multi-quarter programs.

Responsibilities

• Own end-to-end program management for the global B2B organization, maintaining an integrated cross-functional plan.
• Facilitate prioritization forums to resolve competing requests and balance capacity across teams.
• Drive execution across core platform layers in partnership with single-threaded owners.
• Track program health across revenue lines and escalate risks proactively.
• Lead joint planning with international teams to align integration timelines.
• Manage the annual planning cycle and translate scope into sequenced initiatives.
• Establish consistent product standards to help prevent requirement changes from disrupting capacity.
• Design onboarding paths for newly acquired businesses across operational workstreams.
• Collaborate with teams to integrate AI and protocol-related work into the overall program plan from the outset.
• Communicate program status, dependencies, and risks clearly to stakeholders at all levels.

Skills

Program management

Cross-functional leadership

Prioritization forums

Ambiguity to plan

Technical communication

Platform programs

M&A integration

Organizational planning

Job description

Ladders is seeking a Director, Global B2B Technical Program Management to lead end-to-end efforts across product, platform, and operations in a remote-capable setup. This role drives integrated planning, prioritization, and execution across multiple business lines while aligning programs to revenue goals and long-range strategy.

The ideal candidate excels at turning ambiguous direction into sequenced action plans, coordinating with international partners, and delivering structured programs with