Director of Technical Program Management - Global Delivery

Mastercard; O’Fallon (MO); On-site; USD 152,000 - 258,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off & leave benefits

Job summary

Mastercard is seeking a Director of Technical Program Management to lead a global TPM organization within the MSBX portfolio. This role will define the TPM operating model, drive delivery governance, and partner with Product and Engineering to align priorities and deliver customer-focused solutions.

You will establish metrics, manage risks, and provide executive visibility into portfolio performance, shaping strategic initiatives with senior leadership across multiple tribes and programs.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical discipline.
• 10+ years of experience leading complex technical programs, software delivery initiatives, or platform engineering portfolios.
• 5+ years of people leadership experience managing TPMs, Program Managers, or technical delivery organizations.
• Demonstrated experience delivering large-scale, multi-team initiatives in Agile environments.
• Strong understanding of software development lifecycle, cloud technologies, DevOps practices, CI/CD pipelines, and modern engineering operating models.
• Track record of driving execution across highly matrixed organizations and influencing senior leadership.
• Experience managing cross-functional dependencies, executive communications, risk management, and organizational planning.

Responsibilities

• Define and execute the TPM vision, operating model, and delivery strategy.
• Own portfolio planning, delivery governance, operating rhythms, change control, and executive reporting to drive predictable outcomes across multiple tribes, products, and initiatives.
• Partner with Product and Engineering leaders to align priorities, manage dependencies, resolve escalations, and deliver customer-focused solutions through a unified operating model.
• Establish and monitor key delivery metrics, portfolio health indicators, and execution KPIs to improve predictability, flow, quality, and business outcomes.
• Drive proactive identification, mitigation, and escalation of risks, issues, and cross-team dependencies, ensuring transparency and timely decision‑making.
• Build, lead, and develop a high‑performing TPM organization through coaching, succession planning, performance management, and leadership development.
• Foster a culture of accountability, transparency, continuous learning, and relentless improvement through data‑driven insights and execution discipline
• Provide clear executive visibility into portfolio performance, strategic initiatives, delivery commitments, and organizational priorities while influencing outcomes across senior leadership teams.

Skills

Leadership

Strategic planning

Agile methodologies

Cross-functional collaboration

Executive communication

Risk management

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical discipline

Tools

Jira

Aha!

Portfolio planning tools

Job description

Mastercard is seeking a Director of Technical Program Management to lead a global TPM organization within the MSBX portfolio. This role will define the TPM operating model, drive delivery governance, and partner with Product and Engineering to align priorities and deliver customer-focused solutions.

You will establish metrics, manage risks, and provide executive visibility into portfolio performance, shaping strategic initiatives with senior leadership across multiple tribes and programs.