Remote German-Speaking Customer Advisor: Banking & Rewards

obvious.corporate; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Fully remote

Structured onboarding and training

Growing international team

Job summary

obvious.corporate in Portugal seeks a dedicated service agent to assist customers with inquiries about banking partnerships and rewards. You will be the first point of contact, delivering a friendly, accurate, and compliant experience for German and English speakers.

This fully remote role in Portugal features rotating shifts, two days off per week, and a structured onboarding program as part of an expanding international team.

Qualifications

• Fluent in German (C2) and proficient in English.
• Experience in customer service or contact center environments preferred.
• Strong communication and problem-solving skills.
• Comfortable working in rotating shifts and remote settings.

Responsibilities

• Provide accurate and empathetic support to clients regarding banking services and benefits.
• Answering customer queries about partner programs and reward-related topics.
• Ensuring all interactions meet confidentiality and compliance guidelines.
• Documenting interactions clearly and accurately in internal systems.

Skills

German (C2)

English Proficiency

Customer Service

Communication

Problem-solving

Job description

obvious.corporate in Portugal seeks a dedicated service agent to assist customers with inquiries about banking partnerships and rewards. You will be the first point of contact, delivering a friendly, accurate, and compliant experience for German and English speakers.

This fully remote role in Portugal features rotating shifts, two days off per week, and a structured onboarding program as part of an expanding international team.