Remote German Customer Support Specialist – Luxury Automotive

Employers from Greece

United States

Hybrid

USD 20,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Relocation covered
Home office option (remote)
Equipment provided
Paid training and development
Health package
Competitive salary (14 salaries)
Performance-based bonus

Job summary

speakit is recruiting for the German Customer Support Team in Greece, delivering premium digital services for luxury vehicles. You will assist customers via calls, chats and emails, resolving issues with empathy and ownership.

The position requires native-level German and strong English, is open to relocation to Athens, and offers relocation support, equipment, a home-office option for those already in Greece, and 14 salaries per year with a performance bonus.

Qualifications

  • Native German and strong English
  • Excellent communication and problem-solving
  • Basic technical skills (smartphones, internet apps, MS Office)
  • Willingness to work rotational shifts, including some nights
  • EU passport or right to work in Greece
  • Relocation to Athens required

Responsibilities

  • Provide customer service and technical support for luxury vehicle digital services
  • Build trust with empathetic conversations
  • Aim for first-call resolution and ownership of issues
  • Interact with clients in a friendly, professional manner
  • Offer solutions per company policies
  • Maintain high customer satisfaction and CRM records

Skills

German (C1)
English (B2)
Customer service
Troubleshooting
Remote work
Shift work

Job description

speakit is recruiting for the German Customer Support Team in Greece, delivering premium digital services for luxury vehicles. You will assist customers via calls, chats and emails, resolving issues with empathy and ownership.

The position requires native-level German and strong English, is open to relocation to Athens, and offers relocation support, equipment, a home-office option for those already in Greece, and 14 salaries per year with a performance bonus.

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