German Customer Support Specialist — Remote & Relocation

Employers from Greece; United States; Remote; USD 31,000 - 40,000; Full time

Benefits offered by this job

Relocation costs covered

Home office option (remote)

Health package

Provided equipment

Paid training and development

Multicultural environment

14 salaries per year

Job summary

speakit is recruiting for a German-speaking Customer Support role in Greece. You will handle digital services support for luxury vehicles users and engage with clients via multiple channels, delivering empathetic, solution-focused service.

Key requirements include native German (C1) and fluent English (B2). The position includes relocation to Athens, remote work options for those already in Greece, and a comprehensive benefits package.

Qualifications

• Native/near-native German (C1) in speaking and writing.
• Fluent English (B2) in speaking and writing.
• Excellent communication and problem-solving skills.
• Basic technical skills including smartphones, internet apps and MS Office.

Responsibilities

• Provide outstanding customer service and technical support via calls, chats, and emails.
• Build trust through empathetic conversations and ownership of customer issues.
• Aim for first-call resolution and proactive assistance.
• Interact with clients professionally while listening to concerns.
• Offer guidance in line with company policies and maintain customer records.

Skills

German (C1)

English (B2)

Communication skills

Troubleshooting

Basic tech literacy

Job description

speakit is recruiting for a German-speaking Customer Support role in Greece. You will handle digital services support for luxury vehicles users and engage with clients via multiple channels, delivering empathetic, solution-focused service.

Key requirements include native German (C1) and fluent English (B2). The position includes relocation to Athens, remote work options for those already in Greece, and a comprehensive benefits package.