German Customer Support Specialist - Automotive (Remote)

speakit; Kentucky; Remote; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Relocation costs covered

Health package

Paid training opportunities

Home office option

Job summary

A leading automotive company is seeking fluent German speakers for their Customer Support Team. This role provides technical support to users of luxury vehicles and involves engaging with customers to enhance satisfaction. Candidates must be proficient in both German and English and willing to work shifts, including night shifts. Relocation to Athens is required, and the company offers a competitive salary along with various benefits, including health packages and paid training.

Qualifications

• Native/near-native German (C1 level) required.
• Fluent English (B2 level) required.
• Ability to work in shifts, including night shifts.

Responsibilities

• Provide customer service and technical support for luxury vehicle users.
• Build customer trust through empathetic conversations.
• Engage professionally while listening to customer concerns.

Skills

Communication skills

Troubleshooting and problem-solving

Basic technical skills

Job description

A leading automotive company is seeking fluent German speakers for their Customer Support Team. This role provides technical support to users of luxury vehicles and involves engaging with customers to enhance satisfaction. Candidates must be proficient in both German and English and willing to work shifts, including night shifts. Relocation to Athens is required, and the company offers a competitive salary along with various benefits, including health packages and paid training.