German Customer Advisor for Household Appliances Company

Employers from Greece; United States; Remote; USD 26,000 - 40,000; Full time

Benefits offered by this job

Remote work from Greece

Relocation support

Private medical insurance

Indefinite contract

Performance bonuses

14 salaries/year

Career development

Job summary

Speakit is hiring a German Customer Support Representative to join our remote-first team. You will assist German-speaking customers from your home in Greece via chat and phone, addressing inquiries and troubleshooting with a customer-centric mindset.

Requirements include native or bilingual German, advanced English, excellent communication, and strong problem-solving skills. Benefits feature a competitive monthly salary with performance bonuses, 14 salaries per year, fully remote work from

Qualifications

• Native or bilingual proficiency in German.
• Advanced English language skills.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Proven problem-solving and analytical skills.

Responsibilities

• Provide prompt and efficient customer support via chat and phone.
• Address inquiries including how-to questions and troubleshooting issues.
• Build strong customer relationships with personalized support.
• Identify opportunities to improve processes and customer satisfaction.

Skills

German fluency

English fluency

Customer support

Problem solving

Communication

Job description

at speakit

Are you a fluent German speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?

We are seeking a highly motivated and customer-oriented German Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to German-speaking customers from the comfort of your home in Greece.

Responsibilities

• Provide prompt and efficient customer support via chat and phone.
• Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
• Build strong customer relationships by delivering an exceptional and personalized support experience.
• Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.

Requirements

• Native or bilingual proficiency in German.
• Advanced English language skills.
• Excellent communication and interpersonal skills, with a strong customer-centric approach.
• Proven problem-solving and analytical skills.

Benefits

• Competitive monthly salary and attractive performance-based bonuses.
• 14 monthly salaries per year.
• Fully remote work from anywhere in Greece.
• Comprehensive relocation support for international candidates, including:
  • Flight ticket to Greece
  • 4-week accommodation
  • Airport pick-up and drop-off
• Private medical insurance for employee well-being.
• Opportunities for professional development within a dynamic and supportive team.
• Excellent career growth prospects with a global industry leader.
• Indefinite contract offering longterm stability.