Remote Geriatric Pharmacy Technician – Adherence Focus

ArchWell Health

Nashville (TN)

Remote

USD 33,000 - 48,000

Full time

11 days ago

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Job summary

ArchWell Health seeks a Pharmacy Technician to support our senior patients in a virtual environment, reporting to the Clinical Pharmacist. The role includes processing refills, patient outreach on medication use, and navigation of Medicare Advantage benefits.

Ideal candidates have a state-licensed technician credential, 2+ years of related experience, and familiarity with EMR systems. Bilingual English/Spanish is a plus, with occasional travel for company meetings.

Qualifications

High school diploma or GED required.
Registered Pharmacy Technician with state board license.
Minimum 2 years in operational pharmacy benefits, clinic, high-volume call center, or retail pharmacy.
EMR experience (eClinicalWorks or similar).
Bilingual in English/Spanish highly desired.

Responsibilities

Review and process pharmacy refill requests per protocol with timely turnaround.
Conduct telephonic outreaches on medication use and adherence.
Access adherence gaps and review chart notes to determine actions.
Collaborate with pharmacy staff and care teams to resolve medication-use issues.
Ensure tasks are completed timely and HIPAA compliant.