Remote Gate Pass & Client Solutions Specialist

Cox Enterprises; Nashville (TN); Remote; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Leave to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive - USA is seeking a Business Solutions Specialist II for a remote role U.S.-wide. The position focuses on administrative support, gate pass verification, and client coordination with Manheim, commercial clients and buyers.

The role emphasizes timely responses, adherence to SOPs, and achieving KPIs while collaborating with internal teams. Central Time preference noted; responsibilities include cross-team communication and transaction support.

Qualifications

• Strong problem-solving skills and ability to work with internal teams.
• Ability to manage multiple client accounts and meet KPIs.
• Willingness to work remotely within the United States.

Responsibilities

• Manage gate pass verification and PSI resolutions.
• Update Smartsheet tracking and vehicle notes.
• Generate buyer gate releases via AS400.
• Maintain shared communication channels with internal/external clients.
• Hit established KPIs while following SOPs.

Skills

Communication skills

Problem solving

Collaboration

Customer service

Tools

AS400

Smartsheet

Job description

Cox Automotive - USA is seeking a Business Solutions Specialist II for a remote role U.S.-wide. The position focuses on administrative support, gate pass verification, and client coordination with Manheim, commercial clients and buyers.

The role emphasizes timely responses, adherence to SOPs, and achieving KPIs while collaborating with internal teams. Central Time preference noted; responsibilities include cross-team communication and transaction support.