Remote Fundraising Operations Coordinator

CDP Community; Boston (MA); Remote; USD 50,000 - 70,000; Full time

Job summary

CDP is seeking a Fundraising Operations Coordinator to support partner stations via CRM-driven donor inquiries, pledge campaigns, and donor benefits fulfillment. This remote, temporary role reports to the Senior Manager of Operations & Support Services.

You will learn nonprofit fundraising practices and work with Salesforce and RevCRM while coordinating campaigns and ensuring data quality in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Ability to meet deadlines in a timely manner.
• Highly organized and detail oriented.
• Collaborates well in an inclusive, open environment.
• Troubleshoots and solves problems within a technological framework.
• Commitment to learning and adapting in a fast-paced office.
• Familiarity with CRM systems is a plus.
• Non-profit or related internship/college coursework is a plus.

Responsibilities

• Assist partner station development staff by researching and resolving donor issues via the case management system.
• Coordinate station pledge drives by creating campaigns and tracking performance.
• Facilitate fulfillment of donor membership benefits, including gifts and acknowledgements.
• Support other Fundraising Operations teams on special projects and daily needs.
• Maintain data quality and integrity within the CRM system.
• Create donation forms to support partner fundraising initiatives.
• Occasional overtime as needed to meet deadlines.

Skills

Communication

Organization

Deadline management

Team collaboration

Problem solving

Learning mindset

Education

Bachelor’s Degree or equivalent

Tools

CRM systems

Microsoft Office Suite

Job description

CDP is seeking a Fundraising Operations Coordinator to support partner stations via CRM-driven donor inquiries, pledge campaigns, and donor benefits fulfillment. This remote, temporary role reports to the Senior Manager of Operations & Support Services.

You will learn nonprofit fundraising practices and work with Salesforce and RevCRM while coordinating campaigns and ensuring data quality in a fast-paced environment.