Development Operations Coordinator

iMentor; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

iMentor is seeking a Development Operations Coordinator to provide essential administrative and operational support to the Development team. You will maintain fundraising data, process gifts and pledges, and prepare donor acknowledgments, ensuring timely, reliable information to manage donor relationships.

The role works across Salesforce and other platforms, producing regular reports, supporting reconciliation with Finance, and assisting with events and campaigns.

Qualifications

• Experience maintaining fundraising data in Salesforce.
• Ability to process gifts, pledges, and acknowledgments accurately.
• Experience generating fundraising reports and supporting reconciliation.

Responsibilities

• Process philanthropic gifts and pledges across multiple giving vehicles.
• Maintain complete donor, pledge, payment, and gift data in Salesforce.
• Prepare acknowledgment letters and receipts and maintain pledge schedules.
• Record corporate matching and specialized gift types.
• Produce regular gift reports and documentation; assist Finance with reconciliation.
• Support administrative tasks: invoicing and expense documentation for the Development team.
• Maintain CRM data across donors, prospects, organizations, gifts, opportunities, contacts, and engagement records.
• Generate recurring and ad hoc fundraising reports and lists; monitor communications routing.
• Support events and campaigns by updating fundraising pages and campaign data; assist with post-event reconciliation.

Job description

The client Development Operations Coordinator provides essential administrative and operational support to The client’s Development team. The role maintains accurate fundraising data, processes philanthropic gifts, supports donor acknowledgments and reporting, and ensures Development staff have timely, reliable information to manage donor relationships and fundraising activity. Reporting lines and broader coordination include partnering with internal external relations leaders to support team culture and coordinate department-level meetings and communications.

The Coordinator works extensively in Salesforce and other fundraising platforms to maintain strong data integrity. Responsibilities include processing philanthropic gifts and pledges accurately and promptly across multiple giving vehicles, maintaining complete and accurate gift, pledge, payment, and donor information in Salesforce, preparing acknowledgment letters and receipts, and maintaining pledge schedules. The role also records corporate matching and specialized gift types, produces regular gift reports and documentation, works with Finance to research and resolve gift discrepancies to support accurate reconciliation, and helps identify opportunities to improve gift processing, acknowledgment, and reconciliation workflows.

Additional duties include processing Development team invoices and expense documentation, maintaining accurate CRM data across donors, prospects, organizations, gifts, opportunities, contacts, and engagement records, and conducting routine data-quality reviews to address missing, duplicate, outdated, or inconsistent information. The Coordinator generates recurring and ad hoc fundraising reports and lists, monitors shared Development communications to ensure inquiries are routed appropriately, provides administrative support for department projects, and supports preliminary donor and prospect research as needed. The role also supports events and campaigns by creating and maintaining fundraising and event pages, ensuring campaign and participant information is accurate across platforms, producing progress reports, and supporting post-event or post-campaign data reconciliation.