Remote-Friendly E‑Commerce Account Manager: Onboarding

3PLGuys; California (MO); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance (100% covered)

401(k) with 4% match

Flexible PTO

Remote-friendly

$1,500 annual learning budget

Job summary

3PLGuys is looking for an Account Manager in California, MO to oversee a portfolio of e-commerce clients. This role involves onboarding clients, maintaining relationships, troubleshooting fulfillment issues, and advocating for product improvements. The ideal candidate has at least 2 years in account management and preferred experience in e-commerce or logistics. Benefits include health insurance, 401(k) matching, flexible PTO, and a $1,500 learning budget.

Qualifications

• 2+ years in account management, customer success, or client services.
• E-commerce or logistics experience strongly preferred.
• Excellent communication skills (written and verbal).

Responsibilities

• Own relationships with 15-25 client accounts.
• Onboard new clients: gather requirements, set up integrations.
• Conduct regular check-ins and quarterly business reviews.

Skills

Account management

Customer success

Communication skills

Problem-solving

E-commerce experience

Tools

WMS

Slack

Job description

3PLGuys is looking for an Account Manager in California, MO to oversee a portfolio of e-commerce clients. This role involves onboarding clients, maintaining relationships, troubleshooting fulfillment issues, and advocating for product improvements. The ideal candidate has at least 2 years in account management and preferred experience in e-commerce or logistics. Benefits include health insurance, 401(k) matching, flexible PTO, and a $1,500 learning budget.