Remote-Friendly Customer Experience Banker Concierge

Huntington Bank; Ohio; Hybrid; USD 42,000 - 55,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a financial concierge at our branches. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and banking products, while handling transactions accurately.

Responsibilities include educating customers on deposits and digital banking, pursuing referrals, and adhering to regulatory policies.

Qualifications

• High school diploma or GED with customer service or military experience, or a Bachelor's degree.
• Experience in customer service in banking or retail sales is a plus.
• Ability to understand and educate customers on banking products and services.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Educate customers on consumer deposit products and digital banking tools.
• Adhere to security, risk and regulatory policies while balancing daily transactions.

Skills

Customer service

Sales process

Relationship management

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a financial concierge at our branches. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and banking products, while handling transactions accurately.

Responsibilities include educating customers on deposits and digital banking, pursuing referrals, and adhering to regulatory policies.