Customer Experience Banker: Remote Banking Concierge

Huntington Bank; Greenville (SC); Híbrido; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, and handling transactions accurately with balanced daily totals.

You will educate customers, refer to other banking areas to deepen relationships, and ensure compliance with policies while delivering exemplary service in a cooperative office environment.

Formación

• High School Diploma or GED plus 1 year of customer service or military service in a similar role, or a Bachelor's Degree.
• Experience in banking, financial services, or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology (mobile/online banking).

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, referrals, and outbound outreach.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Conocimientos

Customer service

Sales

Relationship management

Communication

Presentations

Banking knowledge

Educación

High School Diploma or GED

Descripción del empleo

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, and handling transactions accurately with balanced daily totals.

You will educate customers, refer to other banking areas to deepen relationships, and ensure compliance with policies while delivering exemplary service in a cooperative office environment.