Remote French Bilingual QA Agent – Quality & Support

Morley; Ohio; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Equipment provided

Benefits available

Paid training

No weekends

Job summary

Morley is seeking a Remote French bilingual Product Quality Assurance Agent to engage with dealership partners. You will document information and deliver excellent customer service in French and English, resolving issues promptly while adhering to defined processes.

No automotive experience is required and you will receive paid training, equipment provided, and benefits. Work from home with regular team connectivity and no weekend shifts.

Qualifications

• Must have strong computer navigation and typing skills.
• Extensive customer service experience, especially in call centers or customer-facing roles.
• Positive, self-motivated with strong work ethic and meticulous attention to detail.
• Excellent interpersonal and listening skills.

Responsibilities

• Receive calls from French-speaking dealers and document information in English.
• Provide timely and accurate resolutions in French using defined processes.
• Meet quality and productivity targets by understanding project operations and workflow.
• Deliver services that meet goals through inbound/outbound communications (phone, chat, email).
• Maintain a positive and upbeat attitude while assisting partners.

Skills

Computer skills

Customer service

Attention to detail

Interpersonal skills

Active listening

Education

High school diploma or equivalent

Job description

Morley is seeking a Remote French bilingual Product Quality Assurance Agent to engage with dealership partners. You will document information and deliver excellent customer service in French and English, resolving issues promptly while adhering to defined processes.

No automotive experience is required and you will receive paid training, equipment provided, and benefits. Work from home with regular team connectivity and no weekend shifts.