Remote French Bilingual QA Agent for Product Support

Morley; Kentucky; A distancia; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Equipment provided

Benefits available

Regular connection with teammates

Descripción de la vacante

Morley is seeking a remote French bilingual QA Agent to support dealership partners. You will document information in English and resolve issues in French, delivering high-quality service while maintaining strong relationships.

No automotive experience is required; training is provided and benefits are available. This role supports a fully remote, Idaho-resident workforce with flexible hours.

Formación

• Fluent in speaking, reading and writing French with Québécois French understanding.
• High school diploma or equivalent required.
• Call center experience preferred.
• 1+ year of customer service experience.
• Must pass pre-employment background check and drug screen.

Responsabilidades

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets.
• Provide timely and accurate solutions via inbound/outbound chats, emails and calls.

Conocimientos

Computer navigation

Customer service

Self-starter

Interpersonal skills

Educación

Associate degree

Descripción del empleo

Morley is seeking a remote French bilingual QA Agent to support dealership partners. You will document information in English and resolve issues in French, delivering high-quality service while maintaining strong relationships.

No automotive experience is required; training is provided and benefits are available. This role supports a fully remote, Idaho-resident workforce with flexible hours.