Remote French Bilingual QA Agent

Morley; Austin (TX); Remote; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid training

Equipment provided

Health coverage

Wellness resources

401(k) with match

Paid time off

Job summary

Morley is seeking a remote French bilingual Product Quality Assurance Agent based in the United States to support dealership partners. You will handle inquiries in French and English, document information, and resolve issues using established processes while maintaining a positive customer experience.

No automotive experience is required. The role offers remote work, paid training, and equipment provided, with opportunities for growth and development.

Qualifications

• Must pass pre-employment background check and drug screen.
• Fluent in speaking, reading and writing French with Québécois dialect; French fluency test will be administered.
• One or more years of customer service experience; call center experience preferred.

Responsibilities

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets and ensure timely issue resolution.

Skills

Customer service

Call center experience

Strong computer navigation

Typing skills

Interpersonal skills

Active listening

Self-starter attitude

Education

High school diploma or equivalent

Associate degree

Job description

Morley is seeking a remote French bilingual Product Quality Assurance Agent based in the United States to support dealership partners. You will handle inquiries in French and English, document information, and resolve issues using established processes while maintaining a positive customer experience.

No automotive experience is required. The role offers remote work, paid training, and equipment provided, with opportunities for growth and development.