Remote French Bilingual Product QA Specialist

Morley; Oregon; Híbrido; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Descripción de la vacante

Morley is seeking a remote French bilingual Product Quality Assurance Agent based in the United States. You will handle calls from French-speaking dealers, gather information in English, and provide timely resolutions in French using defined processes.

No automotive experience required. You will work from home with regular team interaction, no weekends, paid training, equipment provided, and available benefits.

Formación

• Must pass a pre-employment background check and drug screen.
• Fluent in speaking, reading and writing French and understanding the Québécois dialect.
• High school diploma or equivalent.
• 1+ year in a relevant/related position.
• Call center experience is preferred.
• 1+ year of customer service experience.
• Able to work shifts within center hours (various time zones).
• Must reliably stick to the schedule.

Responsabilidades

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets within project operations.
• Provide timely and accurate solutions through inbound and outbound communications (phone, chat, email).

Conocimientos

Computer navigation

Typing skills

Customer service

Interpersonal skills

Educación

High school diploma or equivalent

Associate degree

Descripción del empleo

Morley is seeking a remote French bilingual Product Quality Assurance Agent based in the United States. You will handle calls from French-speaking dealers, gather information in English, and provide timely resolutions in French using defined processes.

No automotive experience required. You will work from home with regular team interaction, no weekends, paid training, equipment provided, and available benefits.