Remote Freight Forwarding Coordinator

Placements24; Kimberley (AR); Hybrid; USD 2,700 - 5,400; Full time

Benefits offered by this job

Fully remote

Health insurance

Paid time off

Job summary

Placements24 invites applications for a Remote Freight Forwarding Coordinator with a global logistics client. You will manage international and domestic shipments, coordinate with carriers and brokers, and ensure timely, compliant documentation from your home office.

The role requires at least 3 years in freight forwarding or international logistics, knowledge of Incoterms and customs procedures, and experience with TMS or global trade software.

Qualifications

• Minimum 3 years of freight forwarding experience.
• Solid understanding of Incoterms, customs procedures, and documentation requirements.
• Proficiency with freight forwarding software and systems (e.g., TMS).
• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail for managing multiple shipments remotely.

Responsibilities

• Coordinate end-to-end international and domestic freight shipments (air, sea, road, rail).
• Prepare and process shipping docs: bills of lading, customs declarations, invoices.
• Liaise with carriers, airlines, and brokers to book space and negotiate rates.
• Track shipments real-time and provide updates to clients.
• Ensure compliance with customs rules and export/import requirements.

Skills

Freight forwarding

International logistics

Communication skills

Customer service

Organization

Education

High school diploma

Tools

TMS software

Global trade software

Job description

About the Role

Our client, a global logistics and freight forwarding company, is seeking a proactive and detail-oriented Remote Freight Forwarding Coordinator to manage international and domestic shipments. This fully remote position is integral to ensuring the smooth and efficient movement of goods across borders. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a solid understanding of international trade regulations, customs procedures, and shipping documentation. You will be responsible for coordinating with carriers, clients, and customs brokers to facilitate timely and cost-effective delivery of cargo. This role offers the flexibility to work from home, utilizing advanced digital platforms to manage operations and communicate with stakeholders worldwide. Join a dynamic team within a leading logistics enterprise and contribute to global trade facilitated from your home office. If you have a passion for international logistics and excel in a remote setting, this opportunity is for you.

Key Responsibilities

• Coordinate and manage the end-to-end process of international and domestic freight shipments (air, sea, road, rail).
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and commercial invoices.
• Liaise with airlines, shipping lines, trucking companies, and other service providers to book cargo space and negotiate rates.
• Track shipments in real-time and provide timely updates to clients regarding shipment status and potential delays.
• Ensure compliance with all customs regulations and import/export requirements in various countries.
• Resolve any issues or discrepancies that arise during the shipping process, such as delays, damage, or customs holds.
• Maintain accurate records of all shipments, costs, and client communications in the forwarding system.
• Build and maintain strong relationships with clients, carriers, and overseas partners.
• Identify opportunities to optimize shipping routes and methods for cost and transit time efficiency.
• Process invoices and ensure timely payment for freight services.

Requirements

• A minimum of 3 years of experience in freight forwarding, international logistics, or a related field.
• Solid understanding of international shipping terms (Incoterms), customs procedures, and documentation requirements.
• Proficiency in using freight forwarding software and systems (e.g., TMS, global trade management software).
• Excellent communication, negotiation, and customer service skills.
• Strong organizational abilities and attention to detail for managing complex logistics.
• Ability to work independently and manage multiple shipments simultaneously in a remote environment.
• Must have a reliable internet connection and a dedicated home office space.
• Familiarity with different modes of transport (air, sea, road, rail).
• Problem-solving skills and the ability to handle challenging logistical situations.
• High school diploma or equivalent required; further education or certification in international trade is a plus.

Benefits

• An annual salary of up to ZAR.
• Fully remote work arrangement.
• Comprehensive health, dental, and vision insurance.
• Paid annual leave and public holidays.
• Opportunities for professional development and certifications in global logistics.
• Exposure to international trade and diverse shipping operations.
• A collaborative virtual team environment.
• Work with a leading global logistics provider.
• Flexible working hours.