Freight Forwarder Agent

Placements24; EUA; Híbrido; USD 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work flexibility

Competitive salary

Medical aid plan

Provident fund contribution

Exposure to global logistics

Professional development

Paid annual leave

Resumo da oferta

Placements24 is seeking a diligent Freight Forwarder Agent for our client in Queenstown, Eastern Cape. You will manage international and domestic shipments, liaise with carriers, prepare documentation, track consignments, and resolve issues in a hybrid work setup.

The ideal candidate has at least 3 years in freight forwarding or international logistics, strong knowledge of Incoterms and customs regulations, and excellent organization and communication skills.

Qualificações

• 3+ years of experience in freight forwarding, shipping, or international logistics.
• Solid understanding of international shipping procedures and Incoterms.
• Proficiency with freight forwarding software and MS Office.

Responsabilidades

• Arrange and manage international and domestic freight shipments via sea, air, and road.
• Prepare and process shipping documentation (bills of lading, customs declarations, invoices).
• Liaise with clients to understand shipping requirements and provide quotes.
• Coordinate with shipping lines, airlines, trucking firms and brokers for smooth transit.
• Track shipments and provide regular status updates to clients.
• Resolve issues such as delays or customs holds during transit.
• Ensure compliance with trade regulations, customs laws, and company policies.
• Maintain accurate records of shipments and documentation.
• Identify opportunities to improve efficiency and reduce forwarding costs.
• Foster strong relationships with clients and service providers.

Conhecimentos

Organizational skills

Communication & interpersonal

Problem-solving

Time management

Negotiation

Formação académica

High School Diploma

Diploma/degree in Logistics or International Trade

Ferramentas

Freight forwarding software

MS Office / Excel

Descrição da oferta de emprego

About the Role

Our client, an established international freight forwarding company, is seeking a diligent and customer-focused Freight Forwarder Agent to manage their operations in Queenstown, Eastern Cape. This pivotal role involves coordinating the movement of goods across international borders, liaising with shipping lines, airlines, customs brokers, and clients. You will be responsible for managing documentation, tracking shipments, and resolving any issues that may arise during transit. The ideal candidate possesses excellent organizational skills, a strong understanding of international trade regulations, and the ability to communicate effectively with a diverse range of stakeholders. This position offers a great opportunity to develop expertise in global logistics within a supportive and professional environment, with a hybrid work arrangement.

Key Responsibilities

• Arrange and manage international and domestic freight shipments via sea, air, and road.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and commercial invoices.
• Liaise with clients to understand their shipping requirements and provide quotes.
• Coordinate with shipping lines, airlines, trucking companies, and customs brokers to ensure smooth transit.
• Track shipments and provide regular updates to clients on their status.
• Resolve any issues or discrepancies that may arise during the shipping process, such as delays or customs holds.
• Ensure compliance with all international trade regulations, customs laws, and company policies.
• Maintain accurate records of all shipments and related documentation.
• Assist in identifying opportunities to improve efficiency and reduce costs in the forwarding process.
• Foster strong relationships with clients and service providers.

Requirements

• A High School Diploma or equivalent; a tertiary qualification in Logistics, International Trade, or a related field is preferred.
• A minimum of 3 years of experience in freight forwarding, shipping, or international logistics.
• Solid understanding of international shipping procedures, customs regulations, and Incoterms.
• Proficiency in using freight forwarding software and MS Office Suite, particularly Excel.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to negotiate effectively.
• Detail-oriented and committed to accuracy.
• Ability to work independently and manage time effectively, especially within a hybrid setup.
• Must be based in or able to commute to Queenstown, Eastern Cape.

Benefits

• Competitive annual salary.
• Hybrid work flexibility.
• Comprehensive medical aid plan.
• Provident fund contribution.
• Exposure to global logistics operations.
• Professional development and training opportunities.
• A supportive and professional work environment.
• Paid annual leave.