Logistics Coordinator

iAccept Agency; Bartlett (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Long-term growth opportunities

Collaborative team environment

Job summary

iAccept Agency in Bartlett, Illinois is seeking an experienced Logistics Coordinator to oversee international shipments from booking to delivery. Emphasizing customer relationships and process ownership, this role requires expertise in air and ocean freight.

The ideal candidate will have 4+ years of freight forwarding experience, strong communication skills, and the ability to thrive in a fast-paced environment. Benefits include medical insurance and paid time off.

Qualifications

• 4+ years of freight forwarding or international logistics experience.
• Experience with air and ocean freight shipments.
• Strong understanding of shipping documentation.

Responsibilities

• Manage international shipments from booking through invoicing.
• Coordinate shipment activities with various stakeholders.
• Prepare and review shipping documentation.

Skills

Freight forwarding experience

Strong communication

Organization skills

Problem-solving skills

Tools

Microsoft Office

Transportation management systems

Job description

We're partnering with a growing logistics organization seeking an experienced Logistics Coordinator to manage international shipments from booking through final delivery. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and takes ownership of shipments from A-Z.

What You'll Be Doing

• Manage international air, ocean, truck, and rail shipments from booking through invoicing
• Coordinate import and export shipments while working closely with customers, carriers, overseas agents, customs brokers, and internal teams
• Track shipments, provide proactive status updates, and resolve service issues and exceptions
• Prepare and review shipping documentation, including Bills of Lading, commercial invoices, and customs-related paperwork
• Handle quoting, booking, invoicing, claims support, and shipment reporting
• Maintain accurate shipment records and ensure compliance with transportation regulations and company procedures
• Analyze shipment activity and identify opportunities for process improvements
• Deliver exceptional customer service while managing multiple priorities in a high-volume environment

What We're Looking For

• 4+ years of freight forwarding or international logistics experience
• Experience handling international import and/or export shipments across both air and ocean freight
• Strong understanding of shipping documentation and the shipment lifecycle
• Experience working with carriers, NVOCCs, customs brokers, overseas agents, or shippers
• Proficiency with Microsoft Office and transportation management systems
• Strong communication, organization, and problem-solving skills
• Ability to independently manage customer accounts and shipments with minimal supervision

Preferred Qualifications

• Ocean import/export experience
• Knowledge of Incoterms and customs documentation
• Experience working with overseas agents

What Makes Someone Successful Here

• Takes ownership and follows through
• Strong sense of urgency
• Positive, team-first attitude
• Thrives in a fast-paced environment
• Excellent customer service and relationship-building skills
• Comfortable making decisions and resolving issues independently
• Highly organized with strong attention to detail
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Long-term growth and advancement opportunities
• Collaborative and supportive team environment

Please Note: Candidates without international freight forwarding experience or import/export exposure will not be considered for this opportunity.