Remote Franchise Performance Advisor

Choice Hotels International Services; United States; Remote; USD 76,000 - 89,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Job summary

Choice Hotels International, Inc. is seeking an Area Manager to support a portfolio of hotel owners across the central United States, focusing on Econo Lodge and Rodeway Inn.

You will analyze performance, identify opportunities, and provide on-site and virtual consultations to improve guest satisfaction, revenue, and profitability. This is a remote, home-based role within the Central Time Zone with occasional travel (about 10%).

Qualifications

• At least five years of hotel-level leadership experience or other relevant related experience.
• Demonstrated experience analyzing performance information and using findings to improve hotel operations or business results.
• Experience consulting with, training, or influencing hotel owners, operators, or comparable business stakeholders.
• Demonstrated record of supporting hotel-performance improvement.
• Experience balancing portfolio responsibilities, deadlines, and concurrent project-support requests.

Responsibilities

• Analyze hotel performance and workflow data from internal and external sources to identify the most significant opportunities to improve performance across the assigned portfolio.
• Deliver effective and consistent on-site and virtual consultations using appropriate tools, resources, and performance insights.
• Advise owners on strategies designed to improve guest satisfaction, top-line revenue, profitability, and portfolio growth.
• Develop consultation action plans and provide timely post-consultation follow-up correspondence.
• Maintain accurate property, ownership, consultation, and management records in Salesforce.
• Monitor consultation effectiveness through regional vice president feedback, Owner Engagement Index surveys, and stakeholder adoption of recommended actions.
• Maintain current knowledge of Choice programs, franchise requirements, operating practices, market trends, and industry conditions.
• Collaborate with cross-functional teams and connect owners with resources addressing operational, sales, revenue, training, and execution needs.
• Communicate unusual property-performance trends, ownership-engagement concerns, and relevant competitive intelligence to the Director, Franchise Performance & Activation.
• Support franchise growth by partnering with regional vice presidents of franchise sales to identify franchise opportunities and develop leads.
• Participate in franchise association activities, communications, and relevant corporate initiatives.
• Gather and share industry intelligence, market trends, risks, opportunities, and effective practices with franchisees, peers, and corporate partners.
• Apply Choice cultural values and performance principles in interactions with franchisees, colleagues, and internal stakeholders.
• Communicate effectively through virtual meetings, telephone, email, and text while independently managing portfolio and project priorities.

Job description

Choice Hotels International, Inc. is seeking an Area Manager to support a portfolio of hotel owners across the central United States, focusing on Econo Lodge and Rodeway Inn.

You will analyze performance, identify opportunities, and provide on-site and virtual consultations to improve guest satisfaction, revenue, and profitability. This is a remote, home-based role within the Central Time Zone with occasional travel (about 10%).