Remote Forward-Deployed Engineer: Healthcare Integrations

Authenticx; Delaware; Remote; USD 130,000 - 190,000; Full time

Job summary

Authenticx is seeking a Forward Deployment Engineer to lead customer-facing technical implementations in enterprise healthcare environments. You’ll design integrations, map data, and deploy scalable workflows that connect Authenticx’s conversation intelligence to client tools and processes, helping translate insights into measurable outcomes.

You’ll collaborate with stakeholders to capture requirements, build APIs and data flows, validate with SQL, and ensure reliable deployments with robust

Qualifications

• Experience in forward deployed, solutions, implementation, or integration engineering roles.
• Strong SQL skills and experience with production data.
• Experience building integrations using APIs, webhooks, or event-driven systems.
• Familiarity with enterprise platforms Salesforce, NICE, Genesys, Veeva, or similar.
• Ability to translate customer needs into practical technical solutions.
• Strong communication with both technical and non-technical stakeholders.
• Comfort operating in ambiguous, fast-moving environments.

Responsibilities

• Partner with business and technical stakeholders to understand workflows, system dependencies, and operational goals.
• Translate business needs into technical designs, including integrations, data mappings, and workflow logic.
• Document architecture, constraints, and key dependencies.
• Design and build integrations using APIs, webhooks, and middleware.
• Define data flows, transformation logic, and system interactions across platforms.
• Use SQL to validate data, troubleshoot issues, and support testing.
• Configure and deploy scalable, enterprise-grade solutions in customer environments.
• Ensure reliability through proper handling of authentication, error handling, retries, and monitoring.
• Support testing, go-live, and post-launch stabilization.
• Act as a trusted technical partner, guiding customers toward scalable solutions.
• Identify opportunities to expand Authenticx into additional workflows and teams.
• Help customers connect insights to measurable operational and experience outcomes.
• Identify repeatable patterns and implementation opportunities across customers.
• Partner with Product and Engineering to improve platform capabilities and deployment models.
• Contribute to reusable solutions that reduce one-off implementation effort.

Skills

SQL skills

APIs & webhooks

Data mapping

Enterprise platforms

Communication skills

Ambiguity tolerance

Forward deployment

Tools

Salesforce

NICE

Genesys

Veeva

Job description

Authenticx is seeking a Forward Deployment Engineer to lead customer-facing technical implementations in enterprise healthcare environments. You’ll design integrations, map data, and deploy scalable workflows that connect Authenticx’s conversation intelligence to client tools and processes, helping translate insights into measurable outcomes.

You’ll collaborate with stakeholders to capture requirements, build APIs and data flows, validate with SQL, and ensure reliable deployments with robust