Remote FMLA & Leave Case Manager

Aflac; EUA; Teletrabalho; USD 40 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

401(k) with company match

11 paid holidays

PTO and sick leave

Resumo da oferta

Aflac, a Fortune 500 company, is hiring for a remote absence management role in the United States. You will work from home within the continental US, with occasional office visits as needed. The role emphasizes empathetic customer service, LOA processing, and FMLA compliance.

Qualifications include a High School Diploma or equivalent and 1–2 years of related experience. An Associate’s degree is preferred. Benefits include comprehensive medical coverage and 401(k) plans.

Qualificações

• High School Diploma or Equivalent required.
• 1–2 years of related experience preferred.
• Associate’s degree preferred for some roles.

Responsabilidades

• Maintain superior genuine caring and empathetic customer service.
• Assist associates with leave of absence requests and guide them through the process.
• Process all LOA paperwork according to procedures and laws.
• Provide timely responses to associates and management regarding day-to-day issues.
• Administer the FMLA policy and review FMLA documentation for accuracy.
• Coordinate correspondence, forms, and other documents via the claim system.

Conhecimentos

Customer service

Communication skills

Remote work ability

Team collaboration

Organization

Formação académica

High School Diploma or Equivalent

Associate’s degree

Descrição da oferta de emprego

Aflac, a Fortune 500 company, is hiring for a remote absence management role in the United States. You will work from home within the continental US, with occasional office visits as needed. The role emphasizes empathetic customer service, LOA processing, and FMLA compliance.

Qualifications include a High School Diploma or equivalent and 1–2 years of related experience. An Associate’s degree is preferred. Benefits include comprehensive medical coverage and 401(k) plans.