Remote Flight Reservations Specialist - English/Spanish

United Airlines; Lincoln (NE); Remote; USD 27,552 - 41,328; Full time

Job summary

United Airlines in Lincoln, USA, is seeking a Reservation Sales representative to convey fare information, schedules, routes, and travel documents to customers in a courteous manner while assisting colleagues with travel arrangements.

You will resolve ticketing issues, notify customers of irregularities, and provide consultative sales support, requiring fluency in English and Spanish and a high school diploma or GED.

Qualifications

• High school diploma or GED or equivalent training.
• Fluent in English and Spanish, written and spoken.

Responsibilities

• Communicates fare information, schedules, routes, and travel documents to customers in a courteous manner.
• Resolves customer conflicts related to ticketing or carrier issues.
• Arranges for ticketing and special offerings.
• Notifies customers of flight irregularities and schedule changes.
• Assists organization employees with corporate and personal travel plans.
• Operates laptop terminal system to retrieve customer data.
• Provides consultative sales support.

Skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

United Airlines in Lincoln, USA, is seeking a Reservation Sales representative to convey fare information, schedules, routes, and travel documents to customers in a courteous manner while assisting colleagues with travel arrangements.

You will resolve ticketing issues, notify customers of irregularities, and provide consultative sales support, requiring fluency in English and Spanish and a high school diploma or GED.