Remote Airline Customer Support Specialist (Bilingual)

MaziCTools; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

United Airlines is seeking a Customer Service Representative for a remote, work-from-home role in the United States. The position requires a bachelor’s degree and strong English/Spanish communication skills to assist travelers and coordinate ticketing and service needs.

The role offers full-time employment with a competitive benefits package and opportunities for travel-related perks, while candidates must be legally eligible to work in the U.S. and be able to work varied shifts.

Qualifications

• Bachelor's degree required.
• Fluency in English and Spanish.
• Proficient with computers, mobile devices and new technologies.

Responsibilities

• Handle and coordinate incoming calls, greet and advise customers.
• Plan tickets, determine routes and direct to ensure traveler needs are met.
• Collaborate with clients in a courteous way to create memorable experiences and loyalty.
• Maintain a security-minded approach and adhere to company standards on a daily basis.

Skills

Bilingual English/Spanish

Customer service

Education

Bachelor's Degree

Job description

United Airlines is seeking a Customer Service Representative for a remote, work-from-home role in the United States. The position requires a bachelor’s degree and strong English/Spanish communication skills to assist travelers and coordinate ticketing and service needs.

The role offers full-time employment with a competitive benefits package and opportunities for travel-related perks, while candidates must be legally eligible to work in the U.S. and be able to work varied shifts.