Airline Reservations Sales Specialist (Bilingual)

American Airlines; Carson City (NV); Remote; USD 27,552 - 41,328; Full time

Job summary

American Airlines in Carson City, USA seeks a Reservations Sales Representative to sell services via a call center and answer incoming calls with schedules, fares and statistics. You will maintain a high level of customer service and handle domestic and international sales calls with ancillary products.

The role requires a Bachelor's degree, bilingual fluency in Portuguese and English, strong verbal communication, and the ability to work shifts with good attendance.

Qualifications

• Bachelor's degree is required.
• Shifts vary by seniority and operational needs.
• Fluent in Portuguese and English (reading, writing, speaking).
• Good attendance is required.
• Strong verbal communication skills.
• Proficient with a computer terminal and keyboard.
• Ability to work under pressure.
• Typing speed of 25–49 WPM.

Responsibilities

• Sell American Airlines services via call center.
• Answer incoming calls with flight schedules, fares and statistics.
• Maintain high levels of customer service.
• Present schedules, fares and statistics professionally.
• Handle domestic and international sales calls and ancillaries.

Skills

Portuguese fluency

English fluency

Verbal communication

Attendance

Typing speed

Education

Bachelor's degree

Job description

American Airlines in Carson City, USA seeks a Reservations Sales Representative to sell services via a call center and answer incoming calls with schedules, fares and statistics. You will maintain a high level of customer service and handle domestic and international sales calls with ancillary products.

The role requires a Bachelor's degree, bilingual fluency in Portuguese and English, strong verbal communication, and the ability to work shifts with good attendance.