Remote FleetCare Operations Leader

Ryder System, Inc.; Alpharetta (GA); Remote; USD 75,000 - 85,000; Full time

Job summary

Ryder System, Inc. is seeking a Senior Manager II - FleetCare Operations to lead daily operational performance, customer support execution, vendor management, and maintenance coordination for FleetCare.

The role manages 10-15 coordinators, drives workflow, approves POs and repairs, and reports in Salesforce, Power BI, and SharePoint. Based in Alpharetta, GA with remote/1st shift; this position partners with Sales, Maintenance, Operations and Customer teams to improve fleet availability and

Qualifications

• Experience leading a team of 10–15 coordinators.
• Experience with purchase orders, repair estimates, and vendor performance.
• Strong reporting using Salesforce, Power BI and SharePoint.

Responsibilities

• Oversee daily workflow management and staffing.
• Develop budgets and manage P&L for maintenance operations.
• Improve fleet availability and customer satisfaction.
• Collaborate with Sales, Maintenance, Operations, and Customer teams.

Skills

Operations leadership

Vendor management

Labor planning

Customer relationship

Data analysis

Collaboration

Staff development

Education

H.S. Diploma/GED

Associate's or Bachelor's degree

Tools

Salesforce

Power BI

SharePoint

Job description

Ryder System, Inc. is seeking a Senior Manager II - FleetCare Operations to lead daily operational performance, customer support execution, vendor management, and maintenance coordination for FleetCare.

The role manages 10-15 coordinators, drives workflow, approves POs and repairs, and reports in Salesforce, Power BI, and SharePoint. Based in Alpharetta, GA with remote/1st shift; this position partners with Sales, Maintenance, Operations and Customer teams to improve fleet availability and