Remote Fleet Operations Manager

Lumen; Madison (WI); Remote; USD 68,000 - 90,000; Full time

Job summary

Lumen is seeking a Fleet Manager to oversee asset acquisition, maintenance, utilization, and disposal within a defined US territory. The role requires coordinating vendors, ensuring safety and regulatory compliance, and aligning fleet activity with business objectives.

You will collaborate with business units, drive cost efficiency, and monitor KPIs to improve performance across the fleet. This is a remote, nationwide position with base salary compensation.

Qualifications

• Demonstrated ability to perform in unstructured environments with limited oversight.
• Demonstrated ability to interpret and apply company policies, procedures, regulations, strategies and directions.
• Ability to establish and maintain working relationships with varied levels of employees, suppliers, vendors and teammates.
• Demonstrated ability to prioritize, organize, and accomplish multiple tasks with limited timelines, and make business decisions.
• Demonstrated effectiveness with oral presentations and written communications skills.
• Demonstrated ability to accept, embrace and manage ambiguity/change as determined by evolving business conditions.
• College Degree or 5 years business experience.
• Three years Fleet Management/Industry Experience supervising a medium size Fleet Organization.
• Demonstrated experience working with vehicle repairs and maintenance.
• Proficiency with Microsoft Office programs

Responsibilities

• Manage operating expense and capital budgets to achieve cost-per-mile, utilization, and fleet sizing targets.
• Analyze data to identify performance issues and implement corrective actions.
• Partner with vehicle- and equipment-using departments to understand operational needs and establish processes that align fleet execution with business objectives.
• Communicate and collaborate with Business Unit leadership, operations management, operators, vendors, contractors, and internal support teams to address fleet issues impacting service delivery.
• Ensure timely issue resolution.
• Identify and coordinate the recovery of underutilized fleet assets. Evaluate asset condition and determine appropriate redeployment, retirement, or disposal actions.
• Ensure compliance with company policies, preventive maintenance schedules, DOT and ANSI inspection requirements, safety standards, and applicable regulatory requirements.
• Coordinate with contracted call-center operations to review and authorize repair and maintenance requests through approved supplier networks. Assess vendor performance and drive continuous improvement.
• Monitor fleet asset performance and resolve operational, quality, and safety issues in collaboration with users and suppliers. Manage vendor performance using KPIs, including cost, repair cycle time, and repeat repairs.
• Track and manage fleet warranties and recalls to ensure compliance, timely execution, and cost recovery.

Skills

Unstructured environments

Policy interpretation

Relationship building

Prioritization

Oral & written communication

Ambiguity management

College degree or 5 years business exp

Fleet management

Vehicle maintenance

Microsoft Office

Education

College degree or 5 years business experience

Tools

MS Office

Job description

Lumen is seeking a Fleet Manager to oversee asset acquisition, maintenance, utilization, and disposal within a defined US territory. The role requires coordinating vendors, ensuring safety and regulatory compliance, and aligning fleet activity with business objectives.

You will collaborate with business units, drive cost efficiency, and monitor KPIs to improve performance across the fleet. This is a remote, nationwide position with base salary compensation.