Remote Fleet Dispatch Operations Manager

Cox Enterprises; Virginia Beach (VA); Hybrid; USD 81,000 - 122,000; Full time

Benefits offered by this job

Flexible vacation policy

7 paid holidays

Wellness time (up to 160 hours)

Job summary

Cox Fleet in the United States seeks a senior operations manager to lead a high‑performing team across fleet support functions. The role emphasizes people management, process and operational excellence, and close coordination with HR for recruiting, reviews, and promotions.

The position is fully remote for some locations and hybrid for others within the United States, with a base salary reflecting market norms for a senior leadership role and potential incentive opportunities.

Qualifications

• Bachelor's degree in a related discipline with 6 years of related experience.
• At least 1 year of experience in a management/leadership role.
• Experience in the automotive industry or fleet management preferred.
• Experience supporting process and operational excellence.
• Strong relationship building, networking, communication, and interpersonal skills.

Responsibilities

• Manage all assigned team members and monitor performance.
• Coach team on operational excellence, dispatch timeliness, and staff utilization.
• Oversee alerts and event monitoring software.
• Assist in staff development, reviews, and training.
• Collaborate with HR on recruiting, interviews, and promotions.
• Ensure adherence to company policies and procedures.

Skills

Team management

Leadership

Operational excellence

Communication

Negotiation

Education

Bachelor's degree in a related discipline

Job description

Cox Fleet in the United States seeks a senior operations manager to lead a high‑performing team across fleet support functions. The role emphasizes people management, process and operational excellence, and close coordination with HR for recruiting, reviews, and promotions.

The position is fully remote for some locations and hybrid for others within the United States, with a base salary reflecting market norms for a senior leadership role and potential incentive opportunities.