Remote Fleet Dispatch Manager | Team Leadership

Cox Enterprises; Manchester (NH); Remote; USD 81,000 - 122,000; Full time

Job summary

Cox Fleet is seeking a capable manager to lead a team and drive operational excellence in a fast-paced fleet environment across the United States. This role emphasizes coaching, process optimization, and policy enforcement while collaborating with HR and leadership to optimize staffing and performance.

The position supports remote or hybrid work arrangements within US locations, with compensation aligned to experience and market norms.

Qualifications

• Bachelor's degree in a related discipline with 6 years' related experience.
• At least 1 year in a management/leadership role.
• Experience in automotive or fleet management preferred.
• Excellent relationship building and communication skills.
• Ability to work in a high-performance, fast-paced environment.
• Strong problem-solving and negotiation skills.

Responsibilities

• Manage all assigned team members.
• Monitor and coach team on operational excellence, dispatch timeliness, and staff utilization.
• Manage alerts and monitoring software to optimize processes.
• Support personal development, motivation, and training.
• Conduct annual reviews and quality improvement plan measurements.
• Collaborate with HR on recruiting, interviews, and promotions.
• Coordinate wages, hours, and employee issues with management.
• Enforce company policies and decisions; interact with customers or vendors as needed.
• Perform other duties and projects as assigned.

Skills

Leadership

Team management

Communication

Negotiation

Problem solving

Education

Bachelor's degree in related discipline

Job description

Cox Fleet is seeking a capable manager to lead a team and drive operational excellence in a fast-paced fleet environment across the United States. This role emphasizes coaching, process optimization, and policy enforcement while collaborating with HR and leadership to optimize staffing and performance.

The position supports remote or hybrid work arrangements within US locations, with compensation aligned to experience and market norms.