Remote Dispatch & Operations Manager

Cox Enterprises; Huntsville (AL); Hybrid; USD 81,000 - 122,000; Full time

Benefits offered by this job

Vacation with pay

Seven paid holidays

Wellness time off

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Fleet is seeking a capable manager to lead a remote/hybrid team of fleet operations professionals across the United States. You will coach staff, monitor dispatch timeliness, and drive operational excellence in a fast-paced environment.

This role collaborates with Human Resources on recruiting, compensation, and policy enforcement, while conducting annual reviews and development plans. Base salary ranges from $81,400 to $122,000 per year, with eligibility for incentives and extensive paid

Qualifications

• Bachelor's degree in a related discipline with 6+ years of experience.
• Minimum 1 year in a management/leadership role.
• Experience in the automotive industry or fleet management preferred.
• Strong relationship-building and communication skills.
• Ability to work in a high-performance, fast-paced team environment.

Responsibilities

• Manage all assigned team members.
• Coach team on operational excellence, dispatch timeliness, staff utilization.
• Monitor alerts and event monitoring software.
• Ensure processes are maximized and followed.
• Assist team members in personal development, motivation, and training.
• Perform annual reviews and QIP measurements.
• Collaborate with HR in recruiting, interviews, and promotions.
• Work with HR and other management on wages, hours, and employee issues.
• Interact with customers or vendors to ensure proper event handling.
• Other duties and projects as assigned.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Negotiation

Adaptability

Teamwork

Relationship building

Education

Bachelor's degree

Job description

Cox Fleet is seeking a capable manager to lead a remote/hybrid team of fleet operations professionals across the United States. You will coach staff, monitor dispatch timeliness, and drive operational excellence in a fast-paced environment.

This role collaborates with Human Resources on recruiting, compensation, and policy enforcement, while conducting annual reviews and development plans. Base salary ranges from $81,400 to $122,000 per year, with eligibility for incentives and extensive paid