Remote-First Senior Staff AI Systems Engineer

Coinbase; Boston (MA); Hybrid; USD 254,000 - 299,000; Full time

Job summary

Coinbase is seeking a Senior Staff Software Engineer for the Core Automation team to architect and build Agentic AI systems that power customer support and compliance at scale. You will design a reusable platform of primitives and interfaces, drive cross‑functional alignment with product, compliance and operations, mentor engineers, and lead the move from prototype to production with grounded, reliable AI.

This role demands influencing technical direction across teams while delivering tangible

Qualifications

• 12+ years backend software engineering experience with Golang or similar systems languages.
• Proven track record shipping LLM-based or Agentic AI applications to production, including grounding and hallucination reduction.
• Demonstrated ability to architect distributed systems handling massive scale and navigate ambiguous problems.

Responsibilities

• Own design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation.
• Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains.
• Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions.
• Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale.
• Mentor engineers across the team on system design, coding standards, and AI/ML best practices.

Skills

Backend software engineering

Golang / systems languages

LLM/Agentic AI production

Distributed systems design

Cross-functional collaboration

Mentoring senior engineers

Responsible AI practices

Job description

Coinbase is seeking a Senior Staff Software Engineer for the Core Automation team to architect and build Agentic AI systems that power customer support and compliance at scale. You will design a reusable platform of primitives and interfaces, drive cross‑functional alignment with product, compliance and operations, mentor engineers, and lead the move from prototype to production with grounded, reliable AI.

This role demands influencing technical direction across teams while delivering tangible