Remote-First Senior Staff Software Engineer, Agentic AI

Coinbase, Inc.; Frankfort (KY); Remote; USD 254,000 - 299,000; Full time

Job summary

Coinbase is seeking a Senior Staff Software Engineer to design and build Agentic AI systems that power customer support and compliance automation at scale. You will architect a reusable platform, enabling other Coinbase teams to deploy AI in their domains while coordinating with product, compliance, and operations.

You will guide production readiness, grounding, and reliability at scale. You will mentor engineers and shape technical direction across teams, ensuring responsible AI usage with

Qualifications

• 12+ years of backend software engineering experience.
• Shipping LLM-based or Agentic AI applications to production.
• Architect distributed systems handling massive scale.
• Partnering with non-technical stakeholders to define requirements.
• Influencing technical direction across multiple teams.
• Utilizes generative AI responsibly with human oversight.

Responsibilities

• Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation.
• Architect a reusable platform of primitives, orchestration tools, and interfaces for other teams to adopt Agentic AI.
• Drive cross-functional alignment with product, compliance, and operations to translate business needs into scalable technical solutions.
• Lead technical strategy for productionizing LLM-based applications, focusing on grounding, hallucination reduction, and reliability at scale.
• Mentor engineers on system design, coding standards, and AI/ML best practices.

Skills

Backend engineering

LLM/AI production

Distributed systems

Stakeholder collaboration

Mentoring

Responsible AI

Golang

Tools

Golang

Job description

Coinbase is seeking a Senior Staff Software Engineer to design and build Agentic AI systems that power customer support and compliance automation at scale. You will architect a reusable platform, enabling other Coinbase teams to deploy AI in their domains while coordinating with product, compliance, and operations.

You will guide production readiness, grounding, and reliability at scale. You will mentor engineers and shape technical direction across teams, ensuring responsible AI usage with