Remote-First Performance & Talent Strategy Lead

Greenhouse Software, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

10 sick days/year

20 vacation days/year

Public holidays per policy

Medical insurance

Remote work option

Education budget

Language learning budget

Wellness budget

Job summary

Greenhouse Software, Inc. is expanding its People & Culture function to design a clear Performance Review process and 360° feedback system. You will own the end‑to‑end program, build career paths, and lead a small team to scale our performance operations across global teams.

You will evaluate vendors, implement a new PM tool, and create analytics dashboards to drive data‑backed decisions. Remote work is available, with a focus on modernization and compliance.

Qualifications

• 2-3+ years of experience launching and managing performance evaluation cycles (KPI/OKR, 360° feedback, calibration)
• Practical experience in selecting, configuring, and automating Performance Management Systems
• Ability to design job maps, grading systems, competency matrices, and clear promotion criteria for both Tech and Non-Tech roles
• Solid understanding of HiPo identification, Career Pathing, 9-Box Grid, and succession planning for key positions
• Strong analytical mindset to digitize performance data, create executive dashboards, and drive objective, data-backed decisions
• Upper-Intermediate (B2+) level of English for effective communication across global teams
• Basic knowledge of evaluation ethics and data privacy standards (GDPR)

Responsibilities

• Design and implement a clear, structured Performance Review process, 360° feedback, and goal-tracking methodology from scratch
• Lead vendor evaluation, contracting, configuration, and ongoing administration of the new performance management tool
• Monitor workflow adoption to ensure HRBPs and managers execute reviews on time and adhere to established standards
• Build and digitize transparent career tracks, job levels, and competency matrices so every employee understands their growth opportunities
• Act as the primary owner of the talent pipeline - managing HiPo dashboards, tracking PDP completion, and preventing high-potential employees from feeling "stuck"
• Oversee internal mobility, navigate cross-team talent transfers smoothly, and build succession planning models
• Digitize review outputs into actionable executive dashboards to inform strategic decision-making
• Hire, mentor, and lead a dedicated 2-person team (Performance Process Specialist and Career & Promotion Specialist) as the function scales

Skills

Performance management

KPI/OKR

360° feedback

Data analytics

Executive dashboards

Team leadership

Tools

Performance management software

Job description

Greenhouse Software, Inc. is expanding its People & Culture function to design a clear Performance Review process and 360° feedback system. You will own the end‑to‑end program, build career paths, and lead a small team to scale our performance operations across global teams.

You will evaluate vendors, implement a new PM tool, and create analytics dashboards to drive data‑backed decisions. Remote work is available, with a focus on modernization and compliance.